What is person-centered care?
“Putting patients at the center” is a really vague goal. That’s why your family doctor, pharmacist, physiotherapist and everyone in between probably has different ideas about how to be person-centered. Here are three signs that the care you’re getting is person-centered:
- They see you as a whole person: You are unique and complex. You have wants, needs, friends and families. That’s why your health-care provider wants to hear what you have to say and respects your right to make choices about your own body.
- They treat you like a partner: Rather than tell you what to do, your health-care provider listens, teaches, and partners with you to build a care plan that aligns with your goals. Like any partnership, trust is key. You trust them, and they trust you.
- They help you navigate your journey to better health: They listen to your concerns and validate your feelings. They also give helpful advice using words you understand and point you to other resources when you need them.
